Berikutan insiden yang melibatkan pesanan penghantaran pizza secara dalam talian yang tular baru-baru ini, Domino’s Pizaa Malaysia telah mengeluarkan satu kenyataan media mengenainya.

Pihak Domino’s telah menemukan banyak keganjilan di dalam jumlah pesanan yang diterima menerusi pangkalan datanya. Ia melibatkan pesanan berkuantiti yang besar dengan amaun bayaran yang amat kecil.

Di dapati, kod-kod pizza percuma ini diperolehi dari pihak ketiga yang tidak sah menjualnya dalam talian. Siasatan kini dijalankan oleh pihak Domino’s dan mengingatkan penggemar pizzanya mendapatkan baucar-baucar dari sumber yang sah.

Dalam perkembangan yang berkaitan, Domino’s turut dilaporkan telah memohon maaf kepada pelanggannya di atas salah faham yang berlaku akibat jualan baucar dari pihak ketiga ini.

Berikut adalah kenyataan media penuh yang dikeluarkan oleh Domino’s:

September 26, 2019
MEDIA STATEMENT
To quote:
Domino’s Pizza Malaysia
QUOTE
Domino’s detects selling of unauthorized vouchers, reminds customers to be careful with unregistered third party offers
Recently, through our database, we have detected many irregularities in the value of orders received. It involves orders in large volumes with a small billing amount. In particular, it entails the usage of free pizza voucher codes which were obtained from unauthorized online source(s). 
Realizing these irregularities and with the intention of safeguarding our business and customers, the Domino’s team was on high alert for unusual pattern of purchases detected from large orders and low sales transaction amount involving such vouchers. When an order with a similar pattern involving the suspicious voucher codes was received recently, it confirmed Domino’s suspicion of an illegal modus operandi and usage of the suspicious vouchers. 
Domino’s is currently carrying out investigations to determine the source of this illegal operation. 
Domino’s wishes to reiterate that we are committed to providing on-going value for money deals for our customers. We highly encourage our customers to continue enjoying our coupons and offers obtained/ purchased from legitimate and authorized parties as we provide various value for money offers all year long. Domino’s will honor all offers based on the terms and conditions stated on respective vouchers obtained/ purchased from legitimate and authorized parties. We encourage customers to take advantage of the wide range of offers available across multiple Domino’s touchpoints.
We will take such remedial actions as is necessary to prevent such abuse.
UNQUOTE

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